Terms & Conditions Wallbedplace

Last Updated: 06/03/2026

These Terms & Conditions ("Terms") are a binding agreement between AZ Invest LLC, doing business as Wall Bed Place and Multimo Beds ("Wall Bed Place," "Multimo Beds," "Company," "we," "us," or "our") and you, the customer ("you"). They govern your use of our websites, applications, and online services, including wallbedplace.com and multimobeds.com (collectively, the "Sites"), and your purchase of any products or services from us.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITES OR PLACING AN ORDER. They contain provisions governing returns, cancellations, refunds, limitation of liability, and the resolution of disputes (including a small-claims option, a class-action waiver, and a jury-trial waiver). By using the Sites or placing an order, you agree to these Terms. If you do not agree, do not use the Sites or place an order. We recommend you save or print a copy for your records.

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1. Acceptance of These Terms and Our Policies (Disclosure at Checkout)

These Terms include, and incorporate by reference, our Return, Cancellation & Refund Policy set out in Section 6 below.

Before you can complete any purchase, you must affirmatively accept these Terms by checking the acceptance box presented at checkout. The acceptance box is not pre-checked, and an order cannot be submitted or paid for until you check it. The key restrictions of our Return, Cancellation & Refund Policy are also summarized conspicuously at checkout and linked directly to the full policy.

By checking the acceptance box and completing your purchase, you confirm that you have been given the opportunity to review, and that you have read and agree to, these Terms and the Return, Cancellation & Refund Policy as they exist at the time of your order. We maintain a record of each acceptance — including the date and time, the IP address used, and the version of these Terms then in effect — and you agree that this record evidences your agreement to these Terms at the point of sale.

2. Eligibility

To place an order you must be at least 18 years old (or the age of legal majority in your jurisdiction, if higher) and able to enter into a binding contract. The Sites are intended for users located in the United States.

3. Orders, Pricing, and Payment

Full payment is due at the time the order is placed and will be charged to the payment method you provide. Prices and availability are subject to change without notice. We will correct errors, inaccuracies, or omissions when discovered, and we reserve the right to revoke any stated offer and to correct any error, including after an order has been submitted.

Promotional prices and discounts apply for limited periods, are reflected at checkout, cannot be combined with other offers or applied to prior purchases, and do not apply to gift cards, shipping, handling, or taxes. We may modify or end promotions at any time.

4. Order Acceptance

The receipt of an order number or an order-confirmation email does not constitute our acceptance of an order or confirmation of an offer to sell. We may, without prior notice, limit order quantities or decline to fulfill any order, and verification of information may be required before we accept an order.

5. Shipping and Delivery

We will notify you when your order ships and will provide tracking and delivery information. Delivery dates and lead times shown on the Sites are estimates only, based on production and supply schedules at the time of order, and are subject to change. Delays caused by third-party freight providers or other causes outside our reasonable control are common; we are not responsible for delays in production or transport or for costs arising from late delivery. We are not responsible if a notification fails to reach you due to your email provider's spam filtering; all notifications we send are stored on our servers.

6. Return, Cancellation & Refund Policy

This Return, Cancellation & Refund Policy is part of these Terms. It is disclosed to you and accepted by you at checkout (see Section 1).

IMPORTANT — PLEASE READ: ASSEMBLED OR INSTALLED ITEMS, CUSTOM AND MADE-TO-ORDER FURNITURE, SPECIAL-ORDER ITEMS, FLOOR SAMPLES, UNBOXED MATTRESSES, AND FINAL-SALE ITEMS CANNOT BE RETURNED OR EXCHANGED. SHIPPING AND HANDLING CHARGES ARE NOT REFUNDABLE.

6.1 Return Window and Required Condition

We accept returns and exchanges of furniture only if all of the following are met: (a) the item is new, unused, unassembled, and not installed; (b) the item is in its original packaging; (c) you have valid proof of purchase; and (d) your request is made within 30 days of delivery or pickup. Shipping and handling fees are non-refundable, and you are responsible for all return shipping and handling charges.

6.2 Items That Cannot Be Returned or Exchanged

The following are non-returnable and non-exchangeable:

Any item that has been assembled or installed, including any item assembled through our White Glove service; Custom, made-to-order, special-order, personalized, or monogrammed furniture; Store floor samples; Unboxed mattresses; Final-sale items; Items used or damaged through normal wear and tear; Items without valid proof of purchase; and Any item for which a return is requested after the 30-day window.

6.3 Proof of Purchase

Proof of purchase is required for any return, exchange, credit, or refund. We accept: an original receipt (printed store or gift receipt, eReceipt, or electronic order confirmation); a packing slip; or an order number. We cannot accept any item for return or exchange without proof of purchase. Purchases made outside the U.S. may only be returned to the location of purchase.

6.4 How to Start a Return (RMA)

To request a return, contact us at 1 (833) 685-8466 or sales@wallbedplace.com to obtain a Return Merchandise Authorization (RMA) number before returning any item.

6.5 Cancellations

Once an order has left our warehouse it is considered shipped and cannot be cancelled. If you cancel after shipment, you are responsible for all shipping charges incurred, and the cancellation will be handled under this Return, Cancellation & Refund Policy. To request a cancellation, contact 1 (833) 685-8466 or sales@wallbedplace.com.

6.6 Refunds and Credits

If a return is approved, we will refund the item's purchase price to the original form of payment, minus any applicable restocking fee and/or damage fee and minus non-refundable shipping and handling charges. Approved refunds are posted within 7–10 business days after we receive and inspect the returned item. Exchanges are handled on a case-by-case basis.

6.7 Damage Claims

All shipments are insured. You must submit any damage claim, with photographs of the damaged parts and packaging, within 4 days of delivery, by emailing sales@wallbedplace.com.

7. Warranty, Safety, and Assembly

By purchasing our products you agree to read and follow all instructions in the assembly manual. Failure to follow the instructions may result in property damage and/or injury, and we are not responsible for damage or injury resulting from failure to follow the instructions properly and carefully. We strongly recommend using our White Glove delivery and assembly service or a qualified, insured professional experienced with Murphy/wall-bed assembly. We may void warranties where warranty terms are violated or where there are unpaid balances for products or White Glove services. Product colors may vary slightly from on-screen images due to display, lighting, and other factors; please contact us with any color-accuracy questions before ordering.

8. Privacy and Security

Your use of the Sites is also governed by our Privacy Policy, which is incorporated into these Terms. If there is a conflict between the Privacy Policy and these Terms, these Terms govern. We maintain reasonable physical, electronic, and managerial safeguards to protect user information, and we may disclose information where necessary to comply with applicable law, regulation, legal process, or governmental request.

9. Intellectual Property

The Sites contain trademarks, service marks, and content owned by AZ Invest LLC and its affiliates, including the Wall Bed Place and Multimo Beds names and logos and the arrangement, layout, text, graphics, and images of the Sites ("Site Content"). Unauthorized copying, reproduction, modification, republication, uploading, posting, transmitting, or creating derivative works from any part of the Sites is prohibited without our prior written permission. Trademarks and names of third-party suppliers that appear on the Sites are the property of their respective owners.

10. User Content and Acceptable Use

If the Sites allow you to submit content such as reviews or comments ("User Content"), you are solely responsible for it. You represent that your User Content does not infringe any third party's rights or violate any law, and that you have the right to submit it. You grant us a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to use, reproduce, modify, and display your User Content in connection with operating and promoting the Sites and our business. You agree not to submit unlawful, harmful, infringing, deceptive, or abusive content; impersonate others; transmit spam, malware, or harmful code; collect other users' information without consent; or interfere with the operation or security of the Sites. We may, but are not obligated to, monitor, remove, or refuse User Content and may suspend access for violations of these Terms.

11. Links to Other Websites

The Sites may link to third-party sites we do not control. We make no representations about, and are not responsible for, those sites, and inclusion of a link does not imply endorsement. You are responsible for reviewing the terms and privacy policies of any third-party site.

12. Disclaimer of Warranties

Except for warranties that cannot be excluded under applicable law, the Sites and the information in them are provided "AS IS" and "AS AVAILABLE," and your use is at your own risk. To the fullest extent permitted by law, we disclaim all implied warranties, including implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose. Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you. Nothing in these Terms limits any non-waivable rights you may have under applicable consumer-protection law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for any indirect, special, incidental, punitive, consequential, or exemplary damages (including lost profits, lost data, or loss of use) arising out of or relating to the Sites, our products, or these Terms. To the fullest extent permitted by applicable law, our total liability for any claim arising out of or relating to a product or order will not exceed the amount you actually paid us for the product or order giving rise to the claim. Some jurisdictions do not allow the limitation or exclusion of certain damages, so some of these limitations may not apply to you, and nothing in this section limits any non-waivable rights you may have under applicable consumer-protection law.

14. Dispute Resolution; Small-Claims Option; Class and Jury Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

14.1 Informal Resolution First

Before starting any court proceeding, you and the Company agree to try to resolve the dispute informally. The party raising the dispute will send written notice describing it: to you, at the email address on file with us; and to us, by email to sales@wallbedplace.com with the subject line "Dispute Notice." The parties will attempt in good faith to resolve the dispute for 60 days after notice. If it is not resolved within that period, either party may proceed in court as set out below.

14.2 Small-Claims Court

Either you or the Company may bring an individual claim in small claims court or an equivalent court of limited jurisdiction (such as the New York City Civil Court Commercial Claims or Consumer Transaction Part), so long as the claim qualifies for that court and proceeds there on an individual, non-class basis. This option is available to both parties and is often the fastest and least expensive way to resolve a dispute.

14.3 Class Action and Representative Waiver

To the fullest extent permitted by applicable law, you and the Company agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any class, collective, consolidated, representative, or private attorney general action. If this waiver is found unenforceable as to any particular claim or relief, that claim or relief will be severed and the remainder of this Section will continue to apply.

14.4 Jury Trial Waiver

To the fullest extent permitted by applicable law, you and the Company waive any right to a trial by jury in any dispute arising out of or relating to these Terms, the Sites, or our products or services.

14.5 Time to File

Any claim must be brought within the time permitted by applicable law.

14.6 Severability of This Section

If any part of this Section 14 is found unenforceable, that part will be severed and the remainder of this Section will continue in effect.

15. Governing Law and Venue

These Terms and any dispute arising out of or relating to them are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Subject to the small-claims option in Section 14.2, any court action may be brought in a court of competent jurisdiction in the state where the defendant resides or has its principal place of business. Nothing in this Section deprives you of the protection of any mandatory consumer-protection law of the state in which you reside.

16. Changes to These Terms

We may change these Terms at any time. The version in effect at the time you place an order governs that order. We will indicate changes by updating the "Last Updated" date above. Your continued use of the Sites after a change constitutes acceptance of the revised Terms for future transactions.

17. Termination

We may suspend or terminate your access to the Sites at our discretion, including for conduct we believe violates these Terms. Termination does not affect obligations that, by their nature, survive (including Sections 6, 9, 12, 13, and 14).

18. California Residents

Under California Civil Code § 1789.3, California users may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing or by telephone. Certain products may be subject to California Proposition 65 warnings; please contact us before ordering if you have questions about a specific product.

19. Copyright (DMCA)

We respect intellectual property rights and comply with the Digital Millennium Copyright Act. To report material on our Sites that you believe infringes your copyright, contact sales@wallbedplace.com with the information required by the DMCA. See www.copyright.gov for details.

20. Contact Us

AZ Invest LLC — Wall Bed Place / Multimo Beds Fort Lauderdale — 685 NW 4 Ave, Florida 33311 Phone: 1 (833) 685-8466 Email: sales@wallbedplace.com