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Delivery Information Wallbedplace

Every home should be smart and comfortable, with plenty of room to move around and entertain.
Our goal is to help you optimize your living space and to enhance your lifestyle.
We are committed to providing our customers with the most innovative space-saving solutions for any home.
Our extensive collection of modern wall beds will help you transform your space, either to replace a bulky traditional bed or to add a guest bed or two.
Most wall beds in our store are no more than 18” deep when closed-more room for you to enjoy a morning yoga session in the comfort of your home.
Give your kids more room to play by replacing a regular bed with a compact and multifunctional wall bed.
There are solutions even for the smallest of spaces: wall bed and sofa sets allow you to have both pieces with a minimal footprint.
Matching storage cabinets, bookshelves, and other accessories will create a finished look or help to fill empty wall space.
Our new collection of modular sofas can be combined with wall beds for an ultimate space-saving combo.
Or you can build a custom freestanding sofa or sectional to fit your space and lifestyle.
All beds, cabinets, and sofas are designed for the US market and build in Europe.
Our factories have been manufacturing space saving furniture for over 30 years with a dedication to the outstanding quality of materials and craftsmanship.
We are convinced you and your family will enjoy our beds for years to come.

Designed In USA.

Built in Europe specifically for the US market.
All beds come in standard US mattress sizes.
Manufactured using the highest quality materials.
All materials are eco-friendly and recyclable.
Innovative hardware for effortless operation.
Clean modern design to suit any interior decor.

Why We Are Different

All Queen wall beds have a single front panel, only available at Multimo.
We are the only manufacturer using aluminum bed frames.
Aluminum frame is much lighter and therefore easier to lift.
All hardware and matching cabinets are produced at the same factory.
Standard US mattress sizes - standard size bedding.
Outstanding around the clock customer support for ALL our clients.
Free delivery on every order every day within the continental US.

Wallbedplace.com is your number one source of multifunctional, space saving furniture.

Wall Bed Place is an official dealer of Multimo Beds in New York Tri-State area as well as Pennsylvania. Our mission is to provide the latest space-saving solutions to our clients, to make their living space more enjoyable for their families and guests. If you are trying to find the perfect bed for a small apartment, studio or a guest room - you are in the right place!
We carry all available styles of wall beds, convertible bunk beds, accessories and more.
All beds are designed in the US and manufactured in Europe, using the highest quality, eco-friendly materials, and the latest production technology. Equipped with innovative commercial grade gas shocks, our wall beds are easy and quiet to open and close, even for a small child.
Matching add-on cabinets, wardrobes, desks, and bookshelves can be added to any wall bed to create a finished seamless look. Beds are available in a variety of sizes and color combinations and will complement any interior.
Our prices include local delivery (New York Tri-State Area and Pennsylvania). If you have any questions about our products, please contact us at sales@wallbedplace.com.

 

About Us

Damage claims

All packages are 100% insured.
Please note, all damage claims should be submitted within 30 days of the delivery.


How/When will my order ship?

WALLBEDPLACE.COM will process and ship most in-stock items from our facility within 2-5 business days of the order. The size and type of order determine whether it will be shipped palletized or via small parcel. The merchandise usually takes 3 to 10 business days to arrive to you. We have established distribution relationships with national carriers and take every precaution to ensure prompt, reliable, undamaged delivery. When your order is picked up from our facility you are sent an email with tracking information. We encourage you to track your shipment through the courier’s website or phone. For most palletized deliveries a representative from the shipping company will call you during transportation to arrange delivery. Sometimes freight carriers offer their own additional services at their discretion. Please contact us if anything seems unusual about the progress of your shipment.

The vast majority of our palletized customers opt for Self Service Truck Delivery. This is a curbside delivery service; you will be responsible for bringing the boxes into your home. For one or two able-bodied adults it should be no issue. If assistance with assembly is needed our team can reach out to and forward replies received from third-party contractors. We do not charge for this service and there is no obligation. If you choose to hire, you would be paying the contractor directly. If you have any questions about any part of the process, please call 1 (833) 685-8466 or email sales@wallbedplace.com


Receiving the order

Palletized:

1. Please honor your delivery appointment. If the courier can not get a hold of you the item is sent back to us. Any incurred expense would be deducted from the refund.

2. All heavy palletized shipments include a lift gate service. A delivery driver will unload the shipment from the truck to be further inspected.

3. IMPORTANT: You will be asked to sign a form acknowledging receipt. BEFORE YOU SIGN it is important you CHECK FOR DAMAGE. INSPECT ALL BOXES CAREFULLY, LOOK FOR ANY POSSIBLE DAMAGE (rips, holes, smashed areas, missing straps, etc). WRITE ANY SIGNS OF POSSIBLE DAMAGE ON THE FORM YOU ARE ASKED TO SIGN. Example: “Box received with visible damage”.

If you do not notate the form, the courier will not honor against damage incurred during transportation. If the damage appears substantial (debris, severe trauma) please refuse the shipment entirely. Open freight immediately. If you find any damage take photos and email sales@wallbedplace.com.  You are required to make a claim within 24 hours.

Note: If you are receiving at a commercial location and utilizing forklift, inspect pallet before unloading.


Tracking packages

Tracking information will be emailed. You can also view your tracking information by signing in and navigating to "My Account" In the “Orders” section you will be able to view all orders and their status. Orders still being processed will not have tracking information. Orders that have shipped will have tracking information displayed.


Assembly guidance

Every product has assembly manuals available 24/7 online. Navigate to your product’s page. Check the "Description" or "Specifications" area for quick downloading. Some products have accompanying video instructions, which if available will also be on the product's page. Certain products require stud mounting or hanging and as such we strongly recommend you hire professional assembly persons. Please note that all Wall Beds have to be correctly stud mounted to ensure long-term, safe, consistent operation. We do not hire assembly persons but if desired can generate a list of independent contractors in your area. Email sales@wallbedplace.com for details.


White glove delivery - limited area availability

Please contact us to inquire if this offer is available in your area.
At request, for an extra charge payable directly to the contractor team they will provide White Glove delivery and assembly service including:

  • - 2 certified technicians performing assembly and installation for 8-10 hours.
  • - The team will meet the delivery truck, inspect the package for damage and bring it into your residence.
  • - All pieces will be assembled and secured to the wall if needed.
  • - Crates and packaging will be disassembled and disposed of.
  • - The area will be cleaned of dust and debris.

3rd party assembly service

We are happy to offer white glove delivery and assembly services for our Miami area and Tri-state New York area, customers.
For an additional fee, our certified professional team will deliver your bed and assemble it within a couple of hours.
If you are outside our serviced areas, we will gladly locate a few handyman professionals with extensive furniture assembly experience in your location.
We use a trusted platform "thumbtack.com" to locate furniture assembly technicians with only outstanding reviews. You will be provided 2-3 quotes to select from as well as contact information of the professional.
You may also search on your own if our selection wasn’t sufficient.
We have used Thumbtack services countless times with great success and customer satisfaction.
If you would like to request this service, check Request 3rd Party Assembly Info at checkout or email us at sales@wallbedplace.com



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